At that time the program was considered the biggest thing since sliced bread, I should think. In fact, it must have been as there were some top companies including British and European ones using the software. These included Toyota, Standard Life Assurance, British Airways, Volkswagen, and most major newspaper groups such as the Guardian Media Group.
However, if you fast forward 17 years it seems that Lotus Notes is receiving some bad press.
The question is why?
It seems the major complaint about Lotus Notes is the interface and the email systems. The former is said to be lacklustre and unintuitive, while the latter is considered rather peculiar.
Not having used Lotus Notes personally I can’t really comment, but with the advantages of cloud available I am not at all surprised that people are switching away from what many regard as an archaic, outdated program.
Yet, somehow Lotus Notes is still hanging on, although what the situation is now six years on from an interview with the Guardian is hard to say. At that time, one fan of Lotus Notes, Ben Rose, founder and leader of the UK Notes User Group told the newspaper: “It’s regarded by many as an email program, but it’s actually groupware. It does do email, and calendaring, but can host discussion forums, and the collaboration can extend to long-distance reporting…It’s extremely powerful.”
However, it seems Google Apps are even more powerful.