Proactive IT Support
Our Barnsley-based IT Support team can be relied upon to take the strain of managing your IT infrastructure and IT Systems, allowing you to focus on running your business. We can help reduce the running costs of your IT and can even allow you to get more out of your IT systems such as more up-to date functionality, and migrating to Cloud Computing for better collaboration and more innovation.
On Site Support
We understand the frustration of lost time when your systems just don’t seem to work. Our Barnsley-based team of skilled IT Support engineers are available to rapidly resolve any problems that your users may encounter. Pretty soon things will be working smoothly and everyone will back to work. Our onsite IT support engineers can provide support for PCs, laptops, servers and network hardware.
Remote Support
These days many of the normal IT support issues can be solved using our Remote Support team. Our engineers can log onto your PC (with your permission) and solve PC problems, perform software upgrades, and configure software for better productivity. What’s even better news is that remote support is really good value.
24/7 Systems Management
These days more and more businesses run round the clock. Your customers expect to be able to deal with you at a time that suits them, especially as more business moves online. Our engineers can monitor systems, firewalls, switches, routers, internet connections and even desktop PCs or laptops. As soon as a problem starts to emerge, before it has significant impact, our engineers can be alerted and can restore a quality service.
Data Backup & Disaster Recovery
All IT systems need to have backups and may even need Disaster Recovery arrangements in place. The truth is that you do need a Business Continuity plan that is worked out ahead of time. Your plan may be to fall back to manual systems, but the scenarios do need to be worked through. We can provide BC planning systems (to help you decide what you need), backup and recovery into ‘the cloud’, and Disaster Recovery of all of your systems onto systems that are standing by for the worst to happen.